Shipping Policy

Last Updated: June 4, 2024

Thank you for shopping at sorni.top!

Processing Your Order

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that processing times may be extended during peak seasons or promotional periods.

Shipping Methods and Delivery Estimates

We strive to offer a range of reliable shipping options to get your products to you quickly and efficiently. Available shipping methods and estimated delivery times will be displayed at checkout. Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather delays, customs processing, or carrier issues.

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout.

  • We offer free shipping on all orders over $50 USD.
  • For orders under $50 USD, standard shipping rates will apply.

International Shipping

Jeep, operating sorni.top, proudly ships to a growing number of international destinations. Currently, we ship to the United States (US) and countries within the European Union (EU). If your country is not listed, please contact us for potential shipping options.

For international orders, please be aware:

  • Customs, Duties, and Taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Jeep (sorni.top) is not responsible for these charges if they are applied and are your responsibility as the customer.
  • Customs Delays: International shipments may experience delays due to customs procedures. We have no control over these delays and cannot predict how long they may take.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track your order’s progress directly on the carrier’s website.

Damaged or Lost Packages

If you received your order damaged, please contact us immediately at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If your package is lost in transit, please contact us, and we will assist you in filing a claim with the shipping carrier.

Contact Us

If you have any further questions or require assistance with your order, please do not hesitate to contact us:

Thank you for choosing sorni.top!